Systems Status

System Outage - Papercut Software upgrades - Nov 12th 8:30am-12pm During this upgrade window, the f Scheduled
Start Nov 12 8:30 Stop Nov 12 12:00 Updated Nov 04 15:26

System Outage - Papercut Software upgrades - Nov 12th 8:30am-12pm

During this upgrade window, the functionality and availability of campus printing will be affected.

Scheduled Maintenance - EIT Scheduled
Start Nov 09 8:00 Stop Nov 10 14:00 Updated Nov 04 16:50

System Outage - Scheduled Maintenance November 9th, 2024 8am to 2pm

During this maintenance window, the functionality and availability of the following systems may be affected:
AppsAnywhere, BOE, Printing, File Shares, Authentication systems, Activate, Wired connectivity, and other network-connected services.

EIT Scheduled Maintenance of VPN - October 31 Concluded
Start Oct 31 7:00 Stop Oct 31 8:00

EIT is performing system maintenance of the VPN from 7am to 8am on October 31.
VPN users may be disconnected during this time - simply reconnect to continue.

Microsoft Outlook Performance Issues Concluded
Start Oct 10 9:00 Stop

Microsoft Outlook is currently exhibiting performance issues with the Outlook client. Some users may notice Outlook using and increased amount of system resources, causing the client to freeze or crash. As of 1 pm ADT , Microsoft is working to resolve the issue.
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UPDATE: Microsoft believes all issues have been resolved. Clients must restart their Outlook client to apply the required changes. Outlook web users should refresh their sessions. If that does not resolve the issue web uses clear their browser cache and refresh their Outlook on the web session.

Scheduled Maintenance - EIT Concluded
Start Jul 20 8:00 Stop Jul 20 14:00

System Outage - Scheduled Maintenance July 20th, 2024 8am to 2pm

During this maintenance window, the functionality and availability of the following systems may be affected:
AppsAnywhere, BOE, Printing, File Shares, Authentication systems, Activate, Wired connectivity, and other network-connected services.

System Maintenance Affecting Some Services Concluded
Start Jul 15 8:30 Stop Jul 11 11:30

EIT will be performing scheduled system maintenance on the morning of July 15, 2024. The following systems may be temporarily unavailable during this time.

SmuPort, faculty personal web sites on smu-facweb, accessing job submission reports on banshares, vendor file transfers including transcripts at OUAC and NS province and logging into SparkPost.

No direct changes to applications will be made during system updating.

System Maintenance Affecting Some Services Concluded
Start May 13 8:30 Stop May 13 11:30

EIT will be performing scheduled system maintenance on the morning of May 13, 2024. The following systems may be temporarily unavailable during this time.

SmuPort, Listserv, faculty personal web sites on smu-facweb, accessing links, such as brightspace from within your smuport login, accessing job submission reports on banshares, vendor file transfers including transcripts at OUAC and NS province and logging into SparkPost,.
No direct changes to applications will be made during system updating.

Printing Maintenance for Students & Faculty/Staff - March 14 Concluded
Start Mar 14 8:30 Stop Mar 11 12:00

Campus printing services will be interrupted during the Papercut software upgrade scheduled on March 14th, 8:30am-12pm.

System Outage - Student Papercut Software Upgrades Concluded
Start Feb 20 8:30 Stop Feb 20 12:00

During this upgrade window, the functionality and availability of campus printing for students only will be affected

System Outage - FacStaff Papercut Software Upgrades Concluded
Start Feb 20 8:30 Stop Feb 20 12:00

During this upgrade window, the functionality and availability of campus printing for staff & faculty only will be affected.

Brightspace Not Accepting Logins Concluded
Start Jan 10 14:30 Stop

Brightspace is unavailable at this time and it is not accepting logins.
EIT is currently working on the solution and will have it working as soon as they can.

UPDATE: Brightspace issue has now been resolved and Brightspace is now allowing you to login.

Banner Updates Concluded
Start Dec 04 8:00 Stop Dec 04 8:30

Please be advised that EIT will be performing an update to our certificates for our Banner System early on Monday, Dec 4th. At that time, logging onto the system maybe disrupted. Banner will be accessible again on or before 8:30AM Monday Dec 4th.

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