Systems Status
Please be advised that EIT is currently performing maintenance on all lab and classroom computers as part of the ongoing Network Modernization Project.
While no interruptions are expected, if you experience new disruptions with accessing services, please report them to the helpdesk
Please be advised that EIT will be performing an upgrade to our Banner system starting at 4pm, Friday, Nov 22nd. At that time, Banner Self Service, Admin Pages, Degree Works and Activate will not be available.
Banner and Activate will be accessible again, on Saturday, Nov 23rd at 5pm.
Brightspace will continue to work. Banner links will return an error until the maintenance is completed.
System Outage - Papercut Software upgrades - Nov 12th 8:30am-12pm
During this upgrade window, the functionality and availability of campus printing will be affected.
System Outage - Scheduled Maintenance November 9th, 2024 8am to 2pm
During this maintenance window, the functionality and availability of the following systems may be affected:
AppsAnywhere, BOE, Printing, File Shares, Authentication systems, Activate, Wired connectivity, and other network-connected services.
EIT is performing system maintenance of the VPN from 7am to 8am on October 31.
VPN users may be disconnected during this time - simply reconnect to continue.
Microsoft Outlook is currently exhibiting performance issues with the Outlook client. Some users may notice Outlook using and increased amount of system resources, causing the client to freeze or crash. As of 1 pm ADT , Microsoft is working to resolve the issue.
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UPDATE: Microsoft believes all issues have been resolved. Clients must restart their Outlook client to apply the required changes. Outlook web users should refresh their sessions. If that does not resolve the issue web uses clear their browser cache and refresh their Outlook on the web session.
System Outage - Scheduled Maintenance July 20th, 2024 8am to 2pm
During this maintenance window, the functionality and availability of the following systems may be affected:
AppsAnywhere, BOE, Printing, File Shares, Authentication systems, Activate, Wired connectivity, and other network-connected services.
EIT will be performing scheduled system maintenance on the morning of July 15, 2024. The following systems may be temporarily unavailable during this time.
SmuPort, faculty personal web sites on smu-facweb, accessing job submission reports on banshares, vendor file transfers including transcripts at OUAC and NS province and logging into SparkPost.
No direct changes to applications will be made during system updating.
EIT will be performing scheduled system maintenance on the morning of May 13, 2024. The following systems may be temporarily unavailable during this time.
SmuPort, Listserv, faculty personal web sites on smu-facweb, accessing links, such as brightspace from within your smuport login, accessing job submission reports on banshares, vendor file transfers including transcripts at OUAC and NS province and logging into SparkPost,.
No direct changes to applications will be made during system updating.
Campus printing services will be interrupted during the Papercut software upgrade scheduled on March 14th, 8:30am-12pm.
During this upgrade window, the functionality and availability of campus printing for students only will be affected
During this upgrade window, the functionality and availability of campus printing for staff & faculty only will be affected.